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Challenging Coaching is a real-world, timely and provocative book which provides a wake-up call to move beyond the limitations of traditional coaching. Based on the authors' extensive experience working at board and management levels, they suggest that for far too long coaching approaches have shied away from adopting a more challenging stance - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams. The authors detail their unique FACTS coaching model, which provides a practical and pragmatic approach focusing on Feedback, Accountability, Courageous goals, Tension and Systems thinking. The authors explore FACTS coaching in theory and in practice using case studies, example dialogues and practical exercises so that the reader will be able to successfully challenge others using respectful yet direct techniques. This is an original and thought-provoking book that dares the reader to go beyond traditional coaching and face the FACTS.
- Sales Rank: #614371 in eBooks
- Published on: 2012-03-14
- Released on: 2012-03-14
- Format: Kindle eBook
Review
"Importantly, this book challenges coaches too by giving them permission to break some of the golden rules of coaching. John and Ian show how the FACTS model can help leaders deploy tough coaching skills with the humility that will be necessary to engage and motivate the modern workforce. This is an excellent contribution to the advancement of executive coaching. I hope that others will wake up to this important challenge through reading and re-reading this timely book."Sir John Whitmore PhD, author of Coaching for Performance (from the foreword)
"This is a terrific book that should provoke and challenge coaches to 'up their game' and thus provide more value to individuals and also, vitally, to their organisations. The philosophy, observations, process and tools that John and Ian describe are very consistent with my and my colleagues' approach . Read it and I believe you will improve your coaching" - Graham Alexander - Founder of The Alexander Corporation, originator of the GROW Model, and author of SuperCoaching and Tales from the Top
"This is a real-world, practical, easy to understand approach to a more challenging style of coaching. A style that is needed to help leaders sit back and think of different solutions and new mind sets in a more uncertain business world. For leaders who are driving for higher performance the FACTS model will allow them to adopt a challenging style but one which, crucially, is respectful rather than threatening in its impact" - Tony McCarthy - Group HR Director, ENRC plc
"Not just for the coaches. This book is critical reading for any business leader seeking to take an honest and challenging approach to developing their people, as well as anyone seeking to add robustness and realism to their business relationships." - Scott Sunderman - Managing Director, Healix Group
"This is a book that is at the same time inspiring and transformational. Inspiring because it reinforces the motivational aspects of coaching and transformational because it progresses the discipline in light of today's business environment. I recommend this book to all coaches who wish to challenge conventional coaching techniques." - Julian Wais - Director of Inverstor Relations, Cobham plc
"This new book makes an important contribution to the coaching literature. Blakey and Day challenge all coaches to look at ourselves and how we work to help our clients - both individuals and their organisations. Whilst this might be an uncomfortable experience for us as a profession it is as important that we do it for ourselves as we do with our clients." - Ian Saunders - Associate Fellow, Said Business School, Oxford University
"I have experience of working with both John and Ian and have found their FACTS method of coaching both energises individuals and ensures alignment with company goals. Any coach who truly wants to add value to the bottom line of their clients should take note of the key messages in this book and not be afraid to challenge the established comfortable norms , particularly in these uncertain and increasingly competitive economic times" - Yvonne Spalding, Director, Group Professional Services, SSP Ltd.
"This book makes an important contribution to the evolution of coaching as a profession. The authors pose a provocative challenge to the coaching profession to raise their game to better support and challenge individuals and organisations, in service of the wider environment. The book offers new insight for business leaders and coach practitioners alike and is aligned to the most contemporary leadership literature." - Sue Mortlock - Head of Board Development, NHS Institute for Innovation and Improvement
"We believe in challenging you to be the best you can be and this is the first book to endorse that perspective and brilliantly demonstrates how to do it responsibly. Definitely a core text on our coach training programmes." - John Leary-Joyce - CEO Academy of Executive Coaching
"Right on target. This book is so practical it reads like a Haynes manual for a style of coaching and leadership based on real human values rather than abstract processes. Notions such as courageous goal setting, feedback as the 'loving boot', the 'player coach' and the 'R' word (responsibility!) particularly rang true for me. These are powerful ideas consistent with my own belief that leadership takes place on the pitch not on the side-lines. I loved it." - Andrew Gould, CEO UK, Jones Lang LaSalle
"At last a book that challenges much of the often too simplistic, idealistic and over theoretical approach to executive and management coaching. It is written by people who have obviously been there and done it and more importantly thought deeply about it. Their FACTS framework should certainly be tried and tested, not dogmatically, but flexibly and sensitively to the many different situations the organisational executive coach will face in the day-to-day reality of corporate life. I strongly recommend this book as essential reading for every aspiring professional practitioner." -Eric Parsloe - Chairman, OCM & Co-Founder European Coaching & Mentoring Council
"Challenging Coaching is practical, honest, and relevant especially for those coaching within more Performance driven cultures. The authors write in a refreshingly clear and straightforward style. The insightful exercises, in particular, can be used as a self-development tool to help coaches to raise their game further, or alternatively, within coach supervision." - Katherine Tulpa - CEO, Association for Coaching
"A gem of a book achieving the rare mix of challenging conventional concepts whilst offering very practical advice. This is for business leaders, scholars and students who believe in mindfulness, impact and performance. If you want to change the conversations in your business then face the FACTS as the authors suggest." - Brigitte Nicoulaud - Director of MBA Programmes, Aston Business School
"This book is a challenging and worthwhile read. Challenging in that it may upset some of our assumptions about coaching and worthwhile in that it may develop and enlarge our perception and skills. For anyone engaged in the coaching process it also offers a range of contextual knowledge important to the process." - Bill Shedden - Director, Centre for Customised Executive Development, Cranfield School of Management
"A pleasure to read and a book that focuses on how coaches can raise their game in a solid and ethical manner. It adds value to coaches and to organizations and ensures that coaching clients gain the best from their coaching programmes. I can imagine this book being used on many a coaching course."- Gladeana McMahon, Co-Director Centre for Coaching and Chair of Association for Coaching UK.
"In today's challenging economy, organisations have to find an edge that can cut through and delivers results here and now. Having personally experienced the FACTS approach, I know it delivers these outcomes whereas, for me, other 'classic' coaching approaches left a gap. I am now re-reading the book so I can use its philosophy in my own leadership and through my senior team. In challenging the traditional models, I am convinced this book will take coaching to a new place in its evolution." - Chris Gaines, Head of Sales, Yell Goup plc
Review
"Importantly, this book challenges coaches too by giving them permission to break some of the golden rules of coaching. John and Ian show how the FACTS model can help leaders deploy tough coaching skills with the humility that will be necessary to engage and motivate the modern workforce. This is an excellent contribution to the advancement of executive coaching. I hope that others will wake up to this important challenge through reading and re-reading this timely book."
Sir John Whitmore PhD, author of Coaching for Performance (from the foreword)
"This is a terrific book that should provoke and challenge coaches to 'up their game' and thus provide more value to individuals and also, vitally, to their organisations. The philosophy, observations, process and tools that John and Ian describe are very consistent with my and my colleagues' approach . Read it and I believe you will improve your coaching" - Graham Alexander - Founder of The Alexander Corporation, originator of the GROW Model, and author of SuperCoaching and Tales from the Top
"This is a real-world, practical, easy to understand approach to a more challenging style of coaching. A style that is needed to help leaders sit back and think of different solutions and new mind sets in a more uncertain business world. For leaders who are driving for higher performance the FACTS model will allow them to adopt a challenging style but one which, crucially, is respectful rather than threatening in its impact" - Tony McCarthy - Group HR Director, ENRC plc
"Not just for the coaches. This book is critical reading for any business leader seeking to take an honest and challenging approach to developing their people, as well as anyone seeking to add robustness and realism to their business relationships." - Scott Sundermann - Managing Director, Healix Group
"This is a book that is at the same time inspiring and transformational. Inspiring because it reinforces the motivational aspects of coaching and transformational because it progresses the discipline in light of today s business environment. I recommend this book to all coaches who wish to challenge conventional coaching techniques." - Julian Wais - Director of Inverstor Relations, Cobham plc
"This new book makes an important contribution to the coaching literature. Blakey and Day challenge all coaches to look at ourselves and how we work to help our clients - both individuals and their organisations. Whilst this might be an uncomfortable experience for us as a profession it is as important that we do it for ourselves as we do with our clients." - Ian Saunders - Associate Fellow, Said Business School, Oxford University
"I have experience of working with both John and Ian and have found their FACTS method of coaching both energises individuals and ensures alignment with company goals. Any coach who truly wants to add value to the bottom line of their clients should take note of the key messages in this book and not be afraid to challenge the established comfortable norms , particularly in these uncertain and increasingly competitive economic times" - Yvonne Spalding Director, Group Professional Services, SSP Ltd.
"This book makes an important contribution to the evolution of coaching as a profession. The authors pose a provocative challenge to the coaching profession to raise their game to better support and challenge individuals and organisations, in service of the wider environment. The book offers new insight for business leaders and coach practitioners alike and is aligned to the most contemporary leadership literature." - Sue Mortlock - Head of Board Development, NHS Institute for Innovation and Improvement
"We believe in challenging you to be the best you can be and this is the first book to endorse that perspective and brilliantly demonstrates how to do it responsibly. Definitely a core text on our coach training programmes." - John Leary-Joyce - CEO Academy of Executive Coaching
"Right on target. This book is so practical it reads like a Haynes manual for a style of coaching and leadership based on real human values rather than abstract processes. Notions such as courageous goal setting, feedback as the 'loving boot', the 'player coach' and the 'R' word (responsibility!) particularly rang true for me. These are powerful ideas consistent with my own belief that leadership takes place on the pitch not on the side-lines. I loved it." - Andrew Gould, CEO UK, Jones Lang LaSalle
"At last a book that challenges much of the often too simplistic, idealistic and over theoretical approach to executive and management coaching. It is written by people who have obviously been there and done it and more importantly thought deeply about it. Their FACTS framework should certainly be tried and tested, not dogmatically, but flexibly and sensitively to the many different situations the organisational executive coach will face in the day-to-day reality of corporate life. I strongly recommend this book as essential reading for every aspiring professional practitioner." -
Eric Parsloe - Chairman, OCM & Co-Founder European Coaching & Mentoring Council
'Challenging Coaching is practical, honest, and relevant especially for those coaching within more Performance driven cultures. The authors write in a refreshingly clear and straightforward style. The insightful exercises, in particular, can be used as a self-development tool to help coaches to raise their game further, or alternatively, within coach supervision. - Katherine Tulpa - CEO, Association for Coaching
"A gem of a book achieving the rare mix of challenging conventional concepts whilst offering very practical advice. This is for business leaders, scholars and students who believe in mindfulness, impact and performance. If you want to change the conversations in your business then face the FACTS as the authors suggest." - Birigtte Nicoulaud - Director of MBA Programmes, Aston Business School
"This book is a challenging and worthwhile read. Challenging in that it may upset some of our assumptions about coaching and worthwhile in that it may develop and enlarge our perception and skills. For anyone engaged in the coaching process it also offers a range of contextual knowledge important to the process." - Bill Shedden - Director, Centre for Customised Executive Development, Cranfield School of Management
"A pleasure to read and a book that focuses on how coaches can raise their game in a solid and ethical manner. It adds value to coaches and to organizations and ensures that coaching clients gain the best from their coaching programmes. I can imagine this book being used on many a coaching course."- Gladeana McMahion, Co-Director Centre for Coaching and Chair of Association for Coaching UK.
"In today's challenging economy, organisations have to find an edge that can cut through and delivers results here and now. Having personally experienced the FACTS approach, I know it delivers these outcomes whereas, for me, other 'classic' coaching approaches left a gap. I am now re-reading the book so I can use its philosophy in my own leadership and through my senior team. In challenging the traditional models, I am convinced this book will take coaching to a new place in its evolution." - Chris Gaines, Head of Sales, Yell Goup plc
About the Author
John Blakey is a coach to board level leaders around the globe having worked in the US, UK, Australia, Holland, Sweden, Norway, Belgium, Portugal, Czech Republic, Malaysia, India, France and Germany in recent years. In his corporate career he was International Managing Director in Logica plc and later their Director of Coaching - the first such role in a FTSE250 organisation. In the nineties he was Consulting Director of Team121 Ltd, one of the fastest growing private companies in the UK. He has an MSc in Information Systems, an MBA from Aston Business School and is a PCC credentialed coach with the International Coach Federation. His work draws upon a broad spectrum of influences including his expertise in t'ai chi, his work with Olympic athletes and their coaches, his Christian faith, and his passion for systems thinking.
Ian Day is an inspirational coach, facilitator and speaker working at Board level for large international clients. Ian graduated with a degree in psychology and spent over 20 years in human resource and development roles in a variety of large organisations within the leisure and tourism, healthcare and utilities sectors including head of talent for an international FTSE 100 group, responsible for group-wide talent management, leadership development, executive coaching and performance management. In this role Ian was coached which was an inspiring turning point in his life and lead him to study for an advanced diploma in coaching and mentoring, a certificate in counselling and to his current work as a leadership consultant. Ian's interest in psychology has never left him as he applies models and theories in his work with individuals and teams, frequently using psychometric personality profiles to create within clients the awareness and energy to change. Ian believes that everyone has greatness within themselves, and he works to release this potential by applying the model and skills of FACTS coaching.
Most helpful customer reviews
7 of 7 people found the following review helpful.
A Seminal Coaching Book
By Chris Holman
As a professional coach, I value the emphasis that the profession places on learning and continual improvement.
"Challenging Coaching" has stimulated my coaching thinking like few other coaching books.
Two things distinguish this book, in my view. The ideas themselves, and how they are expressed. Although there is a smorgasbord of examples to select from, one of the ideas that most resonated with me was the concept of setting "courageous" goals. This is in contrast to the more familiar framework of a S.M.A.R.T goal. SMART goals are a useful construct to begin organizing the goal-setting exercise. Where SMART goals fall short for me is that the process is not very inspiring. Boring, really. Authors Blakey and Day provide a welcome antidote to pedestrian goal-setting ennui.
Another distinguishing characteristic of this book is their use of many powerful visual metaphors. For example, they compare the support/challenge coaching construct in terms of the acorn and oak in a way that is brilliant in its simplicity.
I hope that I don't sound too over-the-top hyperbolic when I say that "Challenging Coaching" will change my career arc as a coach. It is quite easily, among the top 2-3 best coaching books that I have ever read.
4 of 4 people found the following review helpful.
It's coaching, Jim, but not as we know it......
By Amazon Customer
Aimed primarily at executive coaches, but with a vision for all, this is an exciting and original book. It both challenges current coaching models and describes a model of coaching based on challenge itself.
We must face the Facts, declare the authors; a cosy emphasis on `me, me, me' will not do any more in these turbulent times where economies are under threat, businesses must do much more with much less, we are endangering our environment, and global inequalities cry out for recognition and resolution. On the contrary, we must challenge our clients to move much more into the ZOUD - the ZONE Of Uncomfortable Debate - and expect transformative things to happen. We can safely do this, since we are, after all, dealing `with robust and functioning people who can be pushed'. (p38)
They state explicitly how, in a coaching environment, these laudable aims may be effectively pursued. The principles of this wider approach are summed up in the acronym FACTS; Feedback, Accountability, Courageous goals, Tension and Systems thinking. Each principle is explained in detail with references and real examples.
The authors set their model in the context of the development of coaching, and ask the pertinent question, `Do person-centred therapeutic models really provide the level of challenge that will stretch executives to approach situations in new ways, break from old habits, and look at the long- term impact of personal decisions across the whole business?' (p32)
It's a courageous, even audacious book. One moment you are reading comfortably about how to improve the effectiveness of feedback in the business context and then suddenly you are plunged into the Tao Te Ching, the Hero's Journey and - horrors! - spirituality itself. The authors make no apology for this - `For those with a rational mind, this next section will prove challenging.....it is an experiential text, an intuitive explanation of intuitive moments....[it] may chime with religious concepts and beliefs...'(p164)
The book makes an original contribution to the current debate of the status of coaching as an emerging profession, tying it firmly to the concept of service and responsibility. It will appeal not only to executive coaches, but to any coach who is passionate about linking their work with their deepest and best convictions.
3 of 3 people found the following review helpful.
New horizons for the business of coaching.
By Peter Benkovic
At last someone says it loudly and confidently. Traditional coaching with the domination of a low challenge/high support approach has limited effect. According to my personal experience, its limitation holds not only for executive coaching, but for life coaching too.
Traditional coaching leads to new views on old problems, promising solutions, great decisions. But well-done is better than well-said. If you agree that the aim of coaching is to change behavior, then the results of low challenge/high support coaching are more well-said than well-done. To change decision into action usually requires a reasonable amount of challenging, sometime even pushing. How to do this without being pushy, to stay a coach not a command and control boss? The book shows it!
FACTS is not a new acronym for another coaching process as is GROW (Sir John Whitmore), CREATE (David Rock or Lauren Butler), ORACLE (Gillian Jones and Ro Gorell), OSKAR (Paul Jackson and Mark McKergow). FACTS stands for the five cornerstones of a more challenging coaching stance: Feedback, Accountability, Courageous goals, Tension, Systems thinking.
The heart of this new concept is a two-by-two low/high challenge and low/high support matrix. For all four combinations the authors offer examples of questions and statements for each stance so the reader can easily understand the principle. The authors state that there is no right or wrong box of the support/challenge matrix. The coach should choose the style according to overall context in which the coachee lives and works in. That means that coaching should be situational, too. Many coaches (included myself) practise that, but I have not read about that before. In this point it seems that the book breaks an unspoken taboo.
Almost in every coaching book there are patterns of coach - coachee dialogues. I do not like those which "prove" effectiveness of the specific approach/concept in these model dialogues, e.g. how the coachee became more self-confident as a result of "answers to right questions". I do not believe this a-ha moment can change behavior. I appreciate that the coaching dialogues in this book are not of this kind.
An excellent part of the book is Chapter 9 Applying FACTS. Here, the authors show how to apply the FACTS approach not only in coaching but in other areas of business leadership and support it by vivid dialogues.
There are few things I am not happy with. For example using quotations from Lao Tzu's Tao Te Ching is little bit tricky. If you looked at ten different English translations you would see ten different texts. From fuzzy and multiple meaning ones to clear and concrete ones as it were written by a guru in corporate OD consulting. The translation used in the book seems to be adjusted to modern Western thinking on management and leadership. I would personally preferred quotations from the Bible. Not only because of Western tradition, but because in each European language its content has the same meaning. Even the Ying Yang concept can be found in it.
I strongly recommend this book for coaches as well as leaders. Especially when they have felt the limits of the traditional coaching approach. The more experienced a reader is in coaching, the more he/she will get from it. I believe the book opens new horizons for the business of coaching.
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